Terms & Conditions
These Terms & Conditions apply to the hosted dance, music, entertainment and community programme provided by A Taste of Salsa Limited (the “AToS Experience”). Please read them together with your booking confirmation, the relevant Travel Partner’s terms where applicable, and our Privacy Policy.
Important - separate suppliers and contracts: AToS supplies the AToS Experience. Flights, accommodation, transfers and package-travel arrangements are supplied under a separate contract by the independent Travel Partner identified during booking and in your travel confirmation. Depending on the booking, the Travel Partner may act as travel agent, retailer or package organiser. Its confirmation will explain its role and the applicable ABTA and/or ATOL protection. Each organisation is responsible only for the services identified in its own contract.
Nothing in these terms affects your statutory rights.
1. About us and these terms
A Taste of Salsa Limited (“AToS”, “we”, “us” or “our”) provides hosted social, dance, music and community Experiences in the UK and overseas.
These terms govern only the services supplied by AToS. They do not govern flights, accommodation, transfers or other travel services supplied by the Travel Partner or another supplier. Those services are governed by the relevant supplier’s booking confirmation and terms.
The details of the AToS Experience in your booking confirmation form part of our contract with you. If there is an inconsistency, the booking confirmation takes priority for the specific Experience, followed by these terms.
2. Definitions
AToS Experience the hosted programme, activities and services expressly identified as supplied by AToS in the AToS booking confirmation.
Booking Leader the person making an AToS booking for themselves and, where applicable, other adult participants.
Participant each person named on the AToS booking.
Travel Partner the independent travel agent or package organiser identified in your travel booking confirmation. Its legal identity, role, booking terms and applicable ABTA and/or ATOL protection will be confirmed for the relevant AToS Experience.
Travel Services flights, accommodation, transfers, package-travel arrangements and any other services expressly supplied by the Travel Partner or another travel supplier.
Venue the hotel, holiday camp or other location at which all or part of an AToS Experience takes place.
3. Making an AToS booking
The Booking Leader must be at least 18 and have authority to book for every Participant. The Booking Leader must give each Participant these terms and all important booking information.
Your AToS contract is formed when AToS sends written confirmation accepting the booking. A website acknowledgement or payment receipt alone does not necessarily mean that we have accepted it.
Please check the AToS confirmation promptly and tell us about any error by emailing info@atasteofsalsa.com. A separate confirmation issued by the Travel Partner creates or records a separate contract with that company, not with AToS.
Only named Participants may attend, unless AToS agrees otherwise in writing. We may ask for reasonable proof of identity or age.
4. Prices and payments to AToS
The price payable to AToS and the payment schedule will be shown before booking and in the AToS confirmation. Travel Services may be priced and collected separately by the Travel Partner.
If we discover an obvious pricing error before accepting a booking, we may correct it and invite you to book at the correct price. We will not increase an agreed AToS price after acceptance unless the booking is changed at your request or the law permits the change and you are given appropriate rights.
If an AToS payment is late, we will send a reminder and give a reasonable opportunity to pay. We may cancel only after that opportunity expires. Any amount retained will be limited to a fair reflection of our direct loss, taking account of costs saved and any resale. Any disclosed administration fee must be reasonable and proportionate.
5. Changes requested by you
The Booking Leader should request a change to the AToS Experience in writing at info@atasteofsalsa.com. We will try to help but cannot guarantee that a requested change will be possible.
Before agreeing a charge, we will explain any reasonable administration cost and any additional supplier cost attributable to the requested change.
Changes to names, passports, flights, rooms, accommodation, transfers or package arrangements must be requested directly from the Travel Partner. Its terms, charges and timescales apply. Copying AToS into a message does not mean that AToS has accepted or can implement a Travel Service change.
6. If you cancel
To cancel the AToS Experience, the Booking Leader must email by emailing info@atasteofsalsa.com. Cancellation takes effect when AToS receives the request.
The cancellation charge shown at booking will be a reasonable estimate of AToS’s direct loss. We will take account of costs saved and our ability to resell the place, and we will not recover the same loss twice. Where we resell the place, we will refund the amount recovered after deducting reasonable unrecoverable costs and any clearly disclosed administration cost.
Cancelling the AToS Experience does not automatically cancel Travel Services. You must separately contact the Travel Partner, whose cancellation terms and charges apply to its contract. Likewise, cancelling Travel Services does not automatically cancel the AToS Experience unless we confirm this in writing.
We strongly recommend arranging suitable travel insurance from the time of booking, including cover for cancellation, medical treatment, repatriation, belongings and planned activities. Insurance does not affect statutory rights.
7. Changes made by AToS
Programmes sometimes need to change. AToS may make reasonable, non-material changes to timetables, teachers, performers, activities or spaces while maintaining the overall character and value of the AToS Experience.
If AToS makes a material change before the Experience, we will tell the Booking Leader promptly and offer, as appropriate, the choice of accepting the change, transferring the AToS booking to a suitable alternative, or receiving a refund of the affected amount paid to AToS.
AToS cannot change or promise remedies for Travel Services. A change made by the Travel Partner or Venue is dealt with under that supplier’s contract and applicable law. We will provide reasonable practical assistance where we can.
8. Cancellation by AToS
AToS may cancel an Experience if it cannot reasonably proceed, including where a clearly disclosed minimum number has not been reached. We will tell you as soon as reasonably possible.
Unless cancellation results from your serious breach, AToS will offer a suitable alternative or refund the amount paid to AToS for services it will not provide. This does not determine any refund due from the Travel Partner, which remains responsible under its contract and applicable travel law.
We will not cancel for low numbers after any deadline expressly stated in the booking information, except where unavoidable circumstances prevent performance.
9. Travel Services and traveller responsibilities
The Travel Partner, airline, accommodation provider, transfer operator and excursion supplier are responsible for the services each has agreed to supply. Check their confirmations and terms carefully.
You are responsible for arriving on time and for obtaining valid passports, visas, health documentation and other entry requirements. Use official sources and the Travel Partner’s information, and allow adequate time for changes.
Where AToS shares general travel information, it is provided to help Participants and does not transfer responsibility for supplying or administering Travel Services to AToS.
10. The Venue and accommodation
The Venue or Travel Partner controls accommodation allocation, check-in, keys, room access, facilities, check-out and accommodation rules. AToS does not grant accommodation rights and cannot guarantee Venue facilities unless they are expressly part of the AToS Experience.
Participants must treat the Venue and other people’s property with care. A Participant may be responsible for reasonable, evidenced loss or damage they cause, subject to applicable law.
Only the Venue or another person with lawful authority may enter accommodation. AToS may contact the Venue in a genuine emergency or serious welfare or safety incident.
11. Accessibility and health
We want our Experiences to be welcoming and inclusive. Please contact by emailing info@atasteofsalsa.com before booking, or as early as possible, to discuss access requirements relating to the AToS programme. We will consider reasonable adjustments in accordance with applicable law.
Accommodation, transport and other Travel Service requests must also be agreed with the Travel Partner or relevant supplier. AToS cannot confirm an adjustment on another supplier’s behalf.
Participants should make their own assessment of whether an activity is suitable and follow reasonable safety instructions. Tell us confidentially about relevant needs where this is necessary for us to provide the Experience safely. Our handling of health or accessibility information is explained in our Privacy Policy.
We may introduce proportionate health measures where required by law or justified by a current risk assessment. We will explain material requirements before the Experience where reasonably possible.
12. Community standards and serious misconduct
Participants must treat others with respect and must not engage in harassment, discrimination, violence, threatening behaviour, deliberate damage, illegal activity or conduct that creates a serious safety risk or materially disrupts the Experience.
Where appropriate, we will explain a concern and give the Participant a reasonable opportunity to put matters right. We may act immediately where this is reasonably necessary to protect safety, welfare or the enjoyment of others.
A serious or repeated breach may result in removal from an activity or termination of the AToS Experience. Any refund decision will be fair and proportionate, taking account of the seriousness of the conduct, services already supplied, costs avoided and legal rights. AToS cannot terminate accommodation or transport rights supplied under another company’s contract, but may report concerns to the relevant supplier or authorities.
13. Photography and filming
Photography and filming may take place at an AToS Experience. We will use reasonable signage or announcements so that Participants know when organised filming is taking place.
Where we rely on consent for promotional portraits, interviews or other focused content, participation will be optional and we will obtain a clear affirmative choice. You may withdraw consent for future use by contacting by info@atasteofsalsa.com, although withdrawal will not make earlier lawful use unlawful.
For general event coverage, our Privacy Policy explains the lawful basis, purposes, retention, sharing and how to object. We will provide a practical way for a Participant to tell the event team that they prefer not to be photographed, although incidental inclusion in a wide crowd image may not always be avoidable.
14. Personal data
AToS processes personal data for booking administration, Experience delivery, safety, customer service and other purposes described in our Privacy Policy.
AToS and the Travel Partner are separate organisations and may be separate data controllers. Where information must be shared to administer connected bookings, accessibility, safety or complaints, each organisation is responsible for its own processing and privacy information.
We will not treat acceptance of these terms as consent to unrelated direct marketing. Marketing choices can be managed separately.
15. Our responsibility to you
AToS will provide the AToS Experience with reasonable care and skill and in accordance with the information we gave you before booking, subject to reasonable changes permitted by these terms.
AToS is not responsible for performing Travel Services supplied under a separate contract. This does not exclude responsibility for AToS’s own statements, acts or omissions, or any responsibility that the law does not allow us to exclude.
We are responsible for loss or damage that is a foreseeable result of our breach or failure to use reasonable care and skill. We are not responsible for business losses arising from a consumer booking, or for loss that was not foreseeable when the contract was made.
Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, breach of statutory rights that cannot lawfully be excluded, or any other liability that cannot lawfully be limited.
16. Unavoidable circumstances
Neither party is responsible for a failure caused by an event beyond its reasonable control that could not reasonably have been avoided or overcome, such as serious natural disaster, war, terrorism, government restriction or major transport disruption.
The affected party must take reasonable steps to reduce the impact. If AToS cannot provide a material part of the AToS Experience, we will explain the available alternatives or any fair refund for services not supplied, subject to applicable law.
The Travel Partner remains responsible for applying its terms and the package-travel rules, where applicable, to Travel Services.
17. Complaints
Please raise a problem as soon as reasonably possible so that the organisation responsible has an opportunity to help. For an AToS programme issue, speak to the AToS team at the Experience and email info@atasteofsalsa.com. For a Travel Service issue, contact the Travel Partner and the relevant on-site supplier using the details in the travel confirmation.
After the Experience, please send an AToS complaint within 28 days where reasonably possible, including the booking reference and relevant evidence. A delay does not automatically remove statutory rights, although it may make investigation more difficult.
We aim to acknowledge an AToS complaint promptly and provide a substantive response within a reasonable period. If we cannot resolve it, we will provide any legally required information about an appropriate accredited alternative dispute resolution provider.
18. General terms
Changes to these terms. The version accepted when AToS confirms your booking applies to that booking. We may update future terms. We will change an existing contract only for a valid reason, on reasonable notice, and without unfairly reducing your rights.
Transfer. You may request a transfer of the AToS booking. We will consider it reasonably, subject to availability, suitability and reasonable costs. Travel Service transfers are governed by the Travel Partner’s terms and applicable law.
Severability. If a court finds part of these terms unlawful or unenforceable, the remaining provisions continue to apply.
No waiver. A delay in enforcing a right does not prevent either party enforcing it later.
Third-party rights. These terms do not give enforcement rights to anyone other than AToS and the person or people covered by the AToS booking, except where the law provides otherwise.
Law and courts. English law applies. The courts of England and Wales have jurisdiction, but a consumer retains any mandatory rights to use the courts of another UK jurisdiction or country that applicable law gives them.
Contact. Email info@atasteofsalsa.com. Formal notices may also be sent to A Taste of Salsa Limited at its registered office shown on the Companies House register or any replacement address notified to you.
Website Conditions
These Website Conditions apply to use of summer-retreat.co.uk and atasteofsalsa.com. Booking terms apply separately when AToS accepts an AToS Experience booking.
W1. Website operator
A Taste of Salsa Limited operates summer-retreat.co.uk and atasteofsalsa.com. Contact us at info@atasteofsalsa.com.
W2. Permitted use
You may use the website for lawful personal use. You must not interfere with its security or operation, introduce malicious material, attempt unauthorised access, make a fraudulent booking, infringe another person’s rights or use website content commercially without permission.
W3. Content and intellectual property
Unless stated otherwise, website content is owned by or licensed to AToS and is protected by intellectual property law. You may view and retain reasonable copies for personal use. Sharing an ordinary link to the website is permitted, provided it is not misleading and does not suggest endorsement.
W4. Website information and third-party links
We take reasonable care over website information but content may change. Important booking information is confirmed in the relevant booking confirmation. Nothing in these conditions excludes responsibility for misleading statements or other liability that cannot lawfully be excluded.
Links to third-party sites are provided for convenience. A link does not make AToS responsible for the third party’s content or services. Any purchase from a third party is governed by the contract with that third party.
W5. Availability and security
We do not promise uninterrupted website availability or compatibility with every device. We may suspend access for security, maintenance or misuse. We use reasonable care but cannot guarantee that the website will always be free from harmful code; you should use appropriate device and security protection.
W6. Privacy and updates
Our Privacy Policy explains how we use personal data and cookies. We may update these Website Conditions for future use by posting a revised version and effective date. An update does not retrospectively change an existing booking contract.
W7. Law
English law applies to these Website Conditions, subject to any mandatory consumer protections and court rights that apply where you live.